Privacy policy
Privacy Policy
At Petzeno, we respect your privacy and are committed to protecting your personal information.
Information We Collect
We may collect information including:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment information (processed securely by our payment providers)
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Device information
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IP address
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Browser information
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Shopping activity on our website
How We Use Your Information
We use your information to:
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Process and deliver orders
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Provide customer support
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Communicate order updates
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Improve our website and services
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Prevent fraud and unauthorized transactions
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Send promotional emails (only if you choose to receive them)
Payment Security
Petzeno does not store your complete payment card information. Payments are processed securely through trusted third-party payment providers.
Cookies
Our website uses cookies to:
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Remember your preferences
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Improve website performance
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Analyze visitor behavior
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Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may share limited information with trusted third parties, including:
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Shipping carriers
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Payment processors
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Marketing platforms
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Analytics providers
These partners only receive the information necessary to perform their services.
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Withdraw marketing consent
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Request a copy of your personal information
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised effective date.
Contact Us
For privacy-related questions, contact us at:
Email: petzenodrop@gmail.com